Fulfillment Solutions for Businesses of Every Size
Pet Product Order Fulfillment
At Dilly’s Pet, we are committed to providing you with a seamless and efficient fulfillment experience. Whether you’re purchasing our premium dog treats for your furry friends or setting up a private-label order for your business, we ensure that every step of the process is handled with care. Below, you’ll find everything you need to know about fulfilling your orders with us.
Order Fulfillment Process
Order Confirmation
Once your order is placed, you will receive an email confirmation with the details of your order. This includes the items purchased, shipping address, and expected delivery date.
Processing Your Order
Our team will begin processing your order right away. For private-label orders, we’ll review your customized flavors, textures, and packaging preferences to ensure everything is perfect.
Quality Control
Before your treats leave our facility, our expert team conducts a thorough quality control check to ensure that every product meets our high standards of taste, nutrition, and safety.
Packaging
All products are carefully packed in eco-friendly packaging that maintains freshness and ensures safe delivery. For private-label orders, your packaging design will be applied to the final product, ensuring your brand stands out.
Shipping
We offer fast, reliable shipping to get your treats to you as quickly as possible. You’ll receive a tracking number so you can monitor the status of your delivery. Whether you’re ordering for yourself or on behalf of your business, we prioritize timely fulfillment.
Private Label Fulfillment
If you’re working with us on a private-label order, we make sure every detail is handled with care:
Custom Formulations
We will craft the perfect flavor and texture combination for your brand.
Eco-friendly Packaging
Choose from a range of eco-conscious packaging options that align with your brand’s values.
Low Minimum Orders
We offer flexible options for businesses, with low minimum order quantities to suit your needs.
On-Time Delivery
Your private-label treats will be produced, packaged, and delivered on time, every time.
Frequently Asked Questions (FAQs)
1. How long will it take to process my order?
2. Can I change my order once it’s been placed?
3. Do you offer international shipping?
4. What happens if my order is damaged during transit?
5. Can I track my private-label order?
Standard orders are typically processed within 2-3 business days. Private-label orders may take longer, depending on customization requirements.
If you need to modify your order, please contact us as soon as possible. Changes can be made as long as your order has not yet been processed.
Currently, we offer domestic shipping within the United States. For international shipping inquiries, please contact us directly.
We take great care in packaging all products securely. If your order arrives damaged, please reach out to our customer service team within 7 days of delivery, and we’ll resolve the issue quickly.
Yes, you will receive a tracking number once your private-label order has shipped. This allows you to monitor its progress to your destination.
Ready to Get Started?
Whether you’re buying for your pet or starting a private-label venture, we’re here to ensure your order is fulfilled with care and precision. Place your order today and experience the Dilly’s Pet difference!